Questin About Windows Cluster - Job Results - Impersonate User Permissions

Last post 03-31-2020, 10:08 AM by Liam. 3 replies.
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  • Questin About Windows Cluster - Job Results - Impersonate User Permissions
    Posted: 03-27-2020, 6:34 AM
    Hello,

    We manually configure Windows cluster.
    We define the Job Results folder on Shared Cluster Drive and we want to use Impersonate User.
    We have seen that Impersonate User cannot write to Job Results despite having Read/Write permissions.
    When we made User an administrator, we were able to access Job Results and get a backup.
    How can we overcome this without granting the administrator right?
     
    I did not find any information about this in step 4 of the documentation below.
    https://documentation.commvault.com/commvault/v11/article?p=110049.htm
     
    Best Regards.
  • Re: Questin About Windows Cluster - Job Results - Impersonate User Permissions
    Posted: 03-31-2020, 9:08 AM
    • Aplynx is not online. Last active: 06-04-2020, 4:59 PM Liam
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    Why can't the job results remain local to the group\role being backed up? 

  • Re: Questin About Windows Cluster - Job Results - Impersonate User Permissions
    Posted: 03-31-2020, 10:00 AM

    Hi Liam,

    It' s not allowed due to very strict security policies.

    Best Regards.

  • Re: Questin About Windows Cluster - Job Results - Impersonate User Permissions
    Posted: 03-31-2020, 10:08 AM
    • Aplynx is not online. Last active: 06-04-2020, 4:59 PM Liam
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    • Joined on 05-04-2010
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    This should be what you need for the impersonate user account. 

     

    • Read/Write permissions to the product installation folders. If the specified user belongs to another domain, a trust relationship must be established between the two domains.
    • Full permissions (registry rights) to the following registry key: \\HKEY_LOCAL_MACINE\SOFTWARE\CommVault Systems.
    • If UNC paths are used for job results and subclient content, the user impersonation account must have access to both paths. For File System agents, user impersonation occurs only once, and the job results directory impersonation takes precedence and is used to back up the contents of the UNC path included in the subclient content.
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