Media Agents Consuming a File Level agent for DDB Backups

Last post 04-01-2020, 9:03 AM by Liam. 2 replies.
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  • Media Agents Consuming a File Level agent for DDB Backups
    Posted: 03-31-2020, 7:20 PM

    Hi All,

    Recently our CommServe alerted that the Operating Instances Licenses were over provisioned, looking into what was using this was predominately physical servers however I am unclear around how this is calculated.

    From Commvault v11 license pdf it refers to Operating instances as "any physical or virtual operating environment with a distinct server name or identity that has a Commvault intelligent Data Agent (iDA) configured to capture data from it". It does seem odd as we are backing up hundreds of server with iDA agents on them however the environment is only licensed for 14 Operating Instances.

    Now it appears that out Media Agent servers were in this Operating Instance count, there is a file level agent on both MA's which contain the DDB backups. I have followed up with a Commvault engineer who said that there is a way to have the DDB backups configured which does not count a file level license on the MA server.

    I have gone through some doco but unable to find how this could be done, I have also seen a statement that said that in V11 the backups of the DDB on a MA require a file level agent to be installed.

    I guess my questions are:

    1. explanation of a Operating license

    2. Can the DDB backups be completed on a Media Agent without the file level agent and how this is achieved.

    I am currently running Commvault V1 SP17 Hotfix 20.



  • Re: Media Agents Consuming a File Level agent for DDB Backups
    Posted: 03-31-2020, 8:00 PM

    Hi Tom,


    can you attach your license summary report? 

    see license guide here -

    we should not count commvault backup components against instance based or capacity based licensing as mentioned in the guide.


    Gary Seibak
    Technical Account Manager - Commvault
  • Re: Media Agents Consuming a File Level agent for DDB Backups
    Posted: 04-01-2020, 9:03 AM
    • Aplynx is not online. Last active: 06-04-2020, 4:59 PM Liam
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    You may want to discuss your licensing with your account rep directly. 

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