Easiest way to upgrade Console GUI on local desktop

Last post 05-22-2020, 8:35 AM by stefan.vollrath. 9 replies.
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  • Easiest way to upgrade Console GUI on local desktop
    Posted: 05-20-2020, 2:04 PM

    Hello everyone,

    I have the Console GUI installed on my desktop and the versio is so old it's causing problems so I need to upgrade it.  Under the Support menu at the top is a "Check for Updates" button that doesn't do anything.  What's the easiest way to get the locally installed console updated?

    Ken

  • Re: Easiest way to upgrade Console GUI on local desktop
    Posted: 05-20-2020, 3:27 PM
     

    It appears the only way to check the version of the Console GUI installed on the local desktop is by running regedit and navigating to:

    Computer\HKEY_LOCAL_MACHINE\SOFTWARE\CommVault Systems\Galaxy\Instance001\Updates\701\UpdatePacks

    To upgrade the locally installed Console, follow the instructions on https://documentation.commvault.com/commvault/v11_sp10/article?p=deployment/media/t_download_media.htm

    Go to https://cloud.commvault.com/webconsole/softwarestore/store.do#!/home

    Click Media Kits on the left > Click Download under the most recent version of CommVault and download to your local desktop > Sign on

    File Commvault_R80_SP19_24March20.exe downloads

    Run the file from the downloads folder on your desktop > Extract the file to C:\Program Files\Commvault\installer

    The installer starts automatically

    Choose language > Accept the license agreement > Install packages on this computer > Install Service pack (??) > got message: Setup detected that an older version of this software is installed on this computer. Version 11 SP14 will be upgraded to Version 11 SP19 > option "Select latest Hotfix package" > Finish

    Go back to the regedit window to check for the updated version.

    Man, it sure would be nice is the Check For Updates button worked.

  • Re: Easiest way to upgrade Console GUI on local desktop
    Posted: 05-20-2020, 10:12 PM

    Although installing the CommCell GUI is possible, I STRONGLY encourage you not to do it given that there is a much safer way to deploy it without being version dependent.

    Distibute the netx.jar bootstrap and download OpenJDK 11.x.

    https://documentation.commvault.com/commvault/v11/article?p=3838.htm

  • Re: Easiest way to upgrade Console GUI on local desktop
    Posted: 05-21-2020, 6:35 AM

    I use the installer to create a package for the latest Console, then put that into SCCM and send it out.


    Regards

    Guy
  • Re: Easiest way to upgrade Console GUI on local desktop
    Posted: 05-21-2020, 10:13 AM

    Thanks Anthony.Hodges.   I've downloaded netx from the store and copied it to C:\Program Files\CommVault on my desktop.  Then I copied netx.jar from my CommServer and put it in C:\Program Files\Commvault\netx.  I can double-click on netx.jar and open the Console GUI.

    Question:  Is there a way to add netx.jar to the Start menu so I can run it like a normal application?

    Ken

  • Re: Easiest way to upgrade Console GUI on local desktop
    Posted: 05-21-2020, 2:53 PM

    You can create a shortcut with path as "java -jar c:\whatever\netx.jar". Then when it starts you can pin it to the task bar.

  • Re: Easiest way to upgrade Console GUI on local desktop
    Posted: 05-21-2020, 3:20 PM

    Perfect.  Thanks.

  • Re: Easiest way to upgrade Console GUI on local desktop
    Posted: 05-22-2020, 4:50 AM

    Hi Anthony

    Tried out netx.jar back with SP14 and now downloaded new one for SP18 since it doesn't seem to have an update-feature for the jar itself (yet). Any suggestion on how to keep that up to date on the Clients?

    Found that I have two Folders "Commcell Console" and "CommCell_Console" with a total of about 2.1GB in my User-Profile now, one contains old SP14 Versions, one the new SP18 Console. Do you know of any plans for a cleanup routine for no longer needed (f.E. outdated or not used for x days) Console Versions?

    Have 9 CommCells usually running the same Version hand HotfixPack. Love the Version independence of this solution during the weeks of upgrades. But after that the design seems a bit wasteful with diskspace. Maybe a future Versoin will download and maintain the Consoles by Version instead of by CS, saving space in homogenous Envs. Know other Vendors that go even further and only download and keep the files differing between versions to bring the footprint even more down.

    Hope Dev reads coments like this :-) Thanks in avance for your reply.

    Stefan

  • Re: Easiest way to upgrade Console GUI on local desktop
    Posted: 05-22-2020, 8:04 AM
    Yes sp14 once off used OpenJDK 10, the releases since then have used 11. So it does mean that you need to keep an eye out for changes in that space.
  • Re: Easiest way to upgrade Console GUI on local desktop
    Posted: 05-22-2020, 8:35 AM

    Version of JDK doesn't matter for the executing JRE side, as long as the required VersionLevel is supported it should run.

    Was able to load SP18 Console with an netx.jar from SP14, is is somewhat cross-compatible. Still not sure how to ensure Admin and Customer use the latest Version of it to get the rest of the Console. netx.jar does have bugs on it's own, updating those is an open problem to me.

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