The documentation for "Configuring Ransomware Protection for a HyperScale MediaAgent" is missing a "commvault stop" command to be able to succeed. 

After prerequisites the first command is executed normally.

# cd /opt/commvault/MediaAgent64
# ./cvsecurity.py enable_protection -i Instance001

then

PROBLEM: Procedure exits without making the necesary operations og umount , change /etc/fstab and mount again.

# ./cvsecurity.py protect_disk_library -i Instance001

~

2020-12-21 15:21:57,465 - __main__ - INFO - unmounting /ws/glus
2020-12-21 15:21:57,471 - __main__ - ERROR - unmount /ws/glus failed
2020-12-21 15:21:57,471 - __main__ - INFO - exiting

#

SOLUTION:

Before running "./cvsecurity.py protect_disk_library -i Instance001" you need to stop Commvault services. If the stop hangs, you may need to stop manually the "commvault stop",  and fix by renaming the /tmp/.lock _Galaxy_vtl and /tmp/.lock_Galaxy and run "commvault stop" command again.

Regards Martin

---------------------------------------------------snippet start --------------------------------------

[46 MediaAgent64]# diff /etc/fstab /etc/fstab_20201221-save
[46 MediaAgent64]# commvault stop
Redirecting stopping service for Instance001 to systemd ...
Running "systemctl stop commvault.Instance001.service" ...
Stopping Commvault services for Instance001 ...
All services stopped.
Cleaning up /var/log/commvault/Log_Files/locks ...
[46 MediaAgent64]# ./cvsecurity.py protect_disk_library -i Instance001
OS version Red Hat Enterprise Linux Server release 7.8 (Maipo)
2020-12-21 15:34:24,217 - __main__ - INFO - start protect_disk_library
2020-12-21 15:34:24,218 - __main__ - INFO - configure_disk_library_hs
2020-12-21 15:34:24,218 - __main__ - INFO - get_configured_library_paths
2020-12-21 15:34:24,218 - __main__ - INFO - gluster_volume_status_good
2020-12-21 15:34:24,218 - __main__ - INFO - gluster_volume_all_bricks_online
it is a disruptive operation. local and gluster fs remounted with fstab conf file update. continue[y/n]:y
2020-12-21 15:34:30,357 - __main__ - INFO - get_mount_context
2020-12-21 15:34:30,357 - __main__ - INFO - get_mount_point
2020-12-21 15:34:30,357 - __main__ - INFO - path /ws/disk1 mount_point /ws/disk1
2020-12-21 15:34:30,357 - __main__ - INFO - library /ws/disk1 mount context rw,noatime,attr2,inode64,noquota
2020-12-21 15:34:30,357 - __main__ - INFO - get_file_context
fcontext=
2020-12-21 15:34:30,360 - __main__ - INFO - library /ws/disk1 file context
2020-12-21 15:34:30,360 - __main__ - INFO - start set_registry_entry
2020-12-21 15:34:30,360 - __main__ - INFO - unmounting /ws/glus
2020-12-21 15:34:30,384 - __main__ - INFO - stopping 46sds.dk:/GDSP_HyperScale-SR6
2020-12-21 15:35:20,919 - __main__ - INFO - unmounting /ws/disk1
2020-12-21 15:35:22,577 - __main__ - INFO - unmounting /ws/disk10
2020-12-21 15:35:24,026 - __main__ - INFO - unmounting /ws/disk11
2020-12-21 15:35:26,067 - __main__ - INFO - unmounting /ws/disk12
2020-12-21 15:35:27,886 - __main__ - INFO - unmounting /ws/disk13
2020-12-21 15:35:31,015 - __main__ - INFO - unmounting /ws/disk14
2020-12-21 15:35:34,024 - __main__ - INFO - unmounting /ws/disk15
2020-12-21 15:35:35,523 - __main__ - INFO - unmounting /ws/disk16
2020-12-21 15:35:36,928 - __main__ - INFO - unmounting /ws/disk17
2020-12-21 15:35:39,523 - __main__ - INFO - unmounting /ws/disk18
2020-12-21 15:35:41,815 - __main__ - INFO - unmounting /ws/disk19
2020-12-21 15:35:43,641 - __main__ - INFO - unmounting /ws/disk2
2020-12-21 15:35:45,694 - __main__ - INFO - unmounting /ws/disk20
2020-12-21 15:35:48,169 - __main__ - INFO - unmounting /ws/disk21
2020-12-21 15:35:50,520 - __main__ - INFO - unmounting /ws/disk22
2020-12-21 15:35:52,164 - __main__ - INFO - unmounting /ws/disk23
2020-12-21 15:35:53,823 - __main__ - INFO - unmounting /ws/disk24
2020-12-21 15:35:56,172 - __main__ - INFO - unmounting /ws/disk3
2020-12-21 15:35:58,275 - __main__ - INFO - unmounting /ws/disk4
2020-12-21 15:36:00,150 - __main__ - INFO - unmounting /ws/disk5
2020-12-21 15:36:02,467 - __main__ - INFO - unmounting /ws/disk6
2020-12-21 15:36:04,155 - __main__ - INFO - unmounting /ws/disk7
2020-12-21 15:36:05,883 - __main__ - INFO - unmounting /ws/disk8
2020-12-21 15:36:07,606 - __main__ - INFO - unmounting /ws/disk9
2020-12-21 15:36:09,736 - __main__ - INFO - updating fstab with security /ws/disk1
2020-12-21 15:36:09,737 - __main__ - INFO - updating fstab with security /ws/disk10
2020-12-21 15:36:09,738 - __main__ - INFO - updating fstab with security /ws/disk11
2020-12-21 15:36:09,738 - __main__ - INFO - updating fstab with security /ws/disk12
2020-12-21 15:36:09,739 - __main__ - INFO - updating fstab with security /ws/disk13
2020-12-21 15:36:09,739 - __main__ - INFO - updating fstab with security /ws/disk14
2020-12-21 15:36:09,740 - __main__ - INFO - updating fstab with security /ws/disk15
2020-12-21 15:36:09,740 - __main__ - INFO - updating fstab with security /ws/disk16
2020-12-21 15:36:09,741 - __main__ - INFO - updating fstab with security /ws/disk17
2020-12-21 15:36:09,742 - __main__ - INFO - updating fstab with security /ws/disk18
2020-12-21 15:36:09,742 - __main__ - INFO - updating fstab with security /ws/disk19
2020-12-21 15:36:09,743 - __main__ - INFO - updating fstab with security /ws/disk2
2020-12-21 15:36:09,743 - __main__ - INFO - updating fstab with security /ws/disk20
2020-12-21 15:36:09,744 - __main__ - INFO - updating fstab with security /ws/disk21
2020-12-21 15:36:09,744 - __main__ - INFO - updating fstab with security /ws/disk22
2020-12-21 15:36:09,745 - __main__ - INFO - updating fstab with security /ws/disk23
2020-12-21 15:36:09,745 - __main__ - INFO - updating fstab with security /ws/disk24
2020-12-21 15:36:09,746 - __main__ - INFO - updating fstab with security /ws/disk3
2020-12-21 15:36:09,746 - __main__ - INFO - updating fstab with security /ws/disk4
2020-12-21 15:36:09,747 - __main__ - INFO - updating fstab with security /ws/disk5
2020-12-21 15:36:09,748 - __main__ - INFO - updating fstab with security /ws/disk6
2020-12-21 15:36:09,748 - __main__ - INFO - updating fstab with security /ws/disk7
2020-12-21 15:36:09,749 - __main__ - INFO - updating fstab with security /ws/disk8
2020-12-21 15:36:09,749 - __main__ - INFO - updating fstab with security /ws/disk9
2020-12-21 15:36:09,750 - __main__ - INFO - mounting /ws/disk1
2020-12-21 15:36:10,075 - __main__ - INFO - mounting /ws/disk10
2020-12-21 15:36:10,266 - __main__ - INFO - mounting /ws/disk11
2020-12-21 15:36:10,422 - __main__ - INFO - mounting /ws/disk12
2020-12-21 15:36:10,619 - __main__ - INFO - mounting /ws/disk13
2020-12-21 15:36:10,819 - __main__ - INFO - mounting /ws/disk14
2020-12-21 15:36:11,019 - __main__ - INFO - mounting /ws/disk15
2020-12-21 15:36:11,193 - __main__ - INFO - mounting /ws/disk16
2020-12-21 15:36:11,381 - __main__ - INFO - mounting /ws/disk17
2020-12-21 15:36:11,581 - __main__ - INFO - mounting /ws/disk18
2020-12-21 15:36:11,769 - __main__ - INFO - mounting /ws/disk19
2020-12-21 15:36:11,978 - __main__ - INFO - mounting /ws/disk2
2020-12-21 15:36:12,189 - __main__ - INFO - mounting /ws/disk20
2020-12-21 15:36:12,363 - __main__ - INFO - mounting /ws/disk21
2020-12-21 15:36:12,541 - __main__ - INFO - mounting /ws/disk22
2020-12-21 15:36:12,705 - __main__ - INFO - mounting /ws/disk23
2020-12-21 15:36:12,910 - __main__ - INFO - mounting /ws/disk24
2020-12-21 15:36:13,082 - __main__ - INFO - mounting /ws/disk3
2020-12-21 15:36:13,270 - __main__ - INFO - mounting /ws/disk4
2020-12-21 15:36:13,449 - __main__ - INFO - mounting /ws/disk5
2020-12-21 15:36:13,637 - __main__ - INFO - mounting /ws/disk6
2020-12-21 15:36:13,824 - __main__ - INFO - mounting /ws/disk7
2020-12-21 15:36:14,005 - __main__ - INFO - mounting /ws/disk8
2020-12-21 15:36:14,219 - __main__ - INFO - mounting /ws/disk9
2020-12-21 15:36:14,392 - __main__ - INFO - starting 46sds.dk:/GDSP_HyperScale-SR6
2020-12-21 15:36:23,451 - __main__ - INFO - updating fstab with security /ws/glus
2020-12-21 15:36:23,452 - __main__ - INFO - mounting /ws/glus
2020-12-21 15:36:24,934 - __main__ - INFO - start set_registry_entry
2020-12-21 15:36:24,934 - __main__ - INFO - exiting
[46 MediaAgent64]#
[46 MediaAgent64]# diff /etc/fstab /etc/fstab_20201221-save
16,39c16,39
< UUID=84cfb0fc-8dc5-4a8b-a0f5-3234d577c6c9 /ws/disk1 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=17351519-e3c8-4872-b6d0-9fd887f7299d /ws/disk10 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=f3f3e80d-91b3-4283-bcf8-af7cf8ab11fd /ws/disk11 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=7f1df8b6-cf4e-48f2-bcc9-a2c9b530f890 /ws/disk12 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=50300433-77de-4c86-bf48-bf1472ddcc5c /ws/disk13 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=8e65c9d9-3a74-4e56-b6e2-184393416c27 /ws/disk14 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=6359f960-fc15-4a64-9893-b99057894baa /ws/disk15 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=cae05925-e434-4018-a2f1-01fb68b32a3a /ws/disk16 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=09022570-f6ef-4aea-b909-192e6c0231c0 /ws/disk17 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=f2f41e3a-c377-4572-a1d8-6e0fd424cb39 /ws/disk18 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=ffc40816-1346-4256-a5a7-9ed84e19ecca /ws/disk19 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=041e0d8a-4508-424b-aeb8-b0142fd006f5 /ws/disk2 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=4a8b9674-e72a-42e7-b44f-bb7754e10926 /ws/disk20 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=1592d0b5-ace4-4c54-8452-0b98fa0ccfba /ws/disk21 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=1410d44c-f4c0-43cc-ae17-93480f39940b /ws/disk22 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=3ab25ec8-b7e1-4af9-9c77-52d3fae2b888 /ws/disk23 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=acea6324-ac14-499a-b21c-705873c95870 /ws/disk24 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=c6d03d9d-3772-469f-97ff-ca3c360e07b9 /ws/disk3 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=8a273520-99f1-408a-b9eb-3ecd8dd6f59a /ws/disk4 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=e6d5fa21-c108-41a5-be8a-a7ce67572b6c /ws/disk5 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=7dfe5bf8-935d-4848-8741-3d598039d974 /ws/disk6 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=82475a50-35bf-4cd9-9ded-f05c8a66cddd /ws/disk7 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=26835654-4e80-4bad-84cc-6dd5ddf3dc85 /ws/disk8 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
< UUID=332bedcd-4574-4e32-99dd-1d2a1031152f /ws/disk9 xfs noatime,inode64,nofail,context="system_u:object_r:cvstorage_t:s0" 0 0
---
> UUID=84cfb0fc-8dc5-4a8b-a0f5-3234d577c6c9 /ws/disk1 xfs noatime,inode64,nofail 0 0
> UUID=17351519-e3c8-4872-b6d0-9fd887f7299d /ws/disk10 xfs noatime,inode64,nofail 0 0
> UUID=f3f3e80d-91b3-4283-bcf8-af7cf8ab11fd /ws/disk11 xfs noatime,inode64,nofail 0 0
> UUID=7f1df8b6-cf4e-48f2-bcc9-a2c9b530f890 /ws/disk12 xfs noatime,inode64,nofail 0 0
> UUID=50300433-77de-4c86-bf48-bf1472ddcc5c /ws/disk13 xfs noatime,inode64,nofail 0 0
> UUID=8e65c9d9-3a74-4e56-b6e2-184393416c27 /ws/disk14 xfs noatime,inode64,nofail 0 0
> UUID=6359f960-fc15-4a64-9893-b99057894baa /ws/disk15 xfs noatime,inode64,nofail 0 0
> UUID=cae05925-e434-4018-a2f1-01fb68b32a3a /ws/disk16 xfs noatime,inode64,nofail 0 0
> UUID=09022570-f6ef-4aea-b909-192e6c0231c0 /ws/disk17 xfs noatime,inode64,nofail 0 0
> UUID=f2f41e3a-c377-4572-a1d8-6e0fd424cb39 /ws/disk18 xfs noatime,inode64,nofail 0 0
> UUID=ffc40816-1346-4256-a5a7-9ed84e19ecca /ws/disk19 xfs noatime,inode64,nofail 0 0
> UUID=041e0d8a-4508-424b-aeb8-b0142fd006f5 /ws/disk2 xfs noatime,inode64,nofail 0 0
> UUID=4a8b9674-e72a-42e7-b44f-bb7754e10926 /ws/disk20 xfs noatime,inode64,nofail 0 0
> UUID=1592d0b5-ace4-4c54-8452-0b98fa0ccfba /ws/disk21 xfs noatime,inode64,nofail 0 0
> UUID=1410d44c-f4c0-43cc-ae17-93480f39940b /ws/disk22 xfs noatime,inode64,nofail 0 0
> UUID=3ab25ec8-b7e1-4af9-9c77-52d3fae2b888 /ws/disk23 xfs noatime,inode64,nofail 0 0
> UUID=acea6324-ac14-499a-b21c-705873c95870 /ws/disk24 xfs noatime,inode64,nofail 0 0
> UUID=c6d03d9d-3772-469f-97ff-ca3c360e07b9 /ws/disk3 xfs noatime,inode64,nofail 0 0
> UUID=8a273520-99f1-408a-b9eb-3ecd8dd6f59a /ws/disk4 xfs noatime,inode64,nofail 0 0
> UUID=e6d5fa21-c108-41a5-be8a-a7ce67572b6c /ws/disk5 xfs noatime,inode64,nofail 0 0
> UUID=7dfe5bf8-935d-4848-8741-3d598039d974 /ws/disk6 xfs noatime,inode64,nofail 0 0
> UUID=82475a50-35bf-4cd9-9ded-f05c8a66cddd /ws/disk7 xfs noatime,inode64,nofail 0 0
> UUID=26835654-4e80-4bad-84cc-6dd5ddf3dc85 /ws/disk8 xfs noatime,inode64,nofail 0 0
> UUID=332bedcd-4574-4e32-99dd-1d2a1031152f /ws/disk9 xfs noatime,inode64,nofail 0 0
43c43
< 46sds.dk:/GDSP_HyperScale-SR6 /ws/glus glusterfs context="system_u:object_r:cvstorage_t:s0"
---
> 46sds.dk:/GDSP_HyperScale-SR6 /ws/glus glusterfs