aux report missing media

Last post 05-17-2011, 3:44 AM by jkj. 2 replies.
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  • aux report missing media
    Posted: 05-16-2011, 12:37 PM

    CV9 Sp2 - recently the aux copy reports sometimes do not include media (tape list). The weird thing is for some aux media is listed and for other aux they aren't. These are on  the same report and  all aux completed succesfully.

    Any one else seeing this?

    Thanks

    Brian

    example) tapes listed in events but not in destination media field

    397107* Completed ON21 Full Tape 05/15/2011 06:00:12 05/15/2011 10:35:07 4:34:55 1112.33 4:34:52 242.807   Associated Events:
    • 1753624 [hps-pa35-vs07to/JobManager] [05/15/2011 06:00:18 ]: Auxiliary Copy attempt started for storage policy ON21 Full copy Name Tape. To copy : 415.14 GB (out of 1112.33 GB).
    • 1753627 [hps-pa35-vs07to/MediaManager] [05/15/2011 06:01:10 ]: Media with barcode [F00522L4], side [A_4782], mounted on library [ON21 Tape2] and drive [IBM ULT3580-TD4_1] on MediaAgent [hps-on21-s007to]. Mountpoint [\\.\Tape0] for job [397107]. Media block size is [64 KB]. Mount finished in [31] seconds.
    • 1753657 [hps-pa35-vs07to/MediaManager] [05/15/2011 07:50:15 ]: Replacing the active media for job [397107] from Media with Barcode [F00522L4] to [F00523L4].
    • 1753658 [hps-pa35-vs07to/MediaManager] [05/15/2011 07:51:09 ]: Media with barcode [F00522L4] unmounted from library [ON21 Tape2] and drive [IBM ULT3580-TD4_1]. Mount Point [\\.\Tape0]. Unmount finished in [53] seconds.
    • 1753659 [hps-pa35-vs07to/MediaManager] [05/15/2011 07:51:50 ]: Media with barcode [F00523L4], side [A_4807], mounted on library [ON21 Tape2] and drive [IBM ULT3580-TD4_1] on MediaAgent [hps-on21-s007to]. Mountpoint [\\.\Tape0] for job [397107]. Media block size is [64 KB]. Mount finished in [42] seconds.
    • 1753704 [hps-pa35-vs07to/JobManager] [05/15/2011 10:35:07 ]: Auxiliary Copy operation has completed. Copied : 1112.33 GB.
  • Re: aux report missing media
    Posted: 05-16-2011, 2:07 PM

    Brian,

    We escalated this issue to Development and they asked that a modification request be put in place to correct this at a future time.  The MR # is 65786 and this is the abstract:

    Auxiliary copy job summary report no longer shows the Destination Media for ALL successful jobs in report which show data transferred.  Only a few jobs have the Media displayed and other jobs that show data transferred are blank in the Destination Media field.

    JW

  • Re: aux report missing media
    Posted: 05-17-2011, 3:44 AM

    May be a dumb question - what is the reason behind this issue being an MR? 

    Isn't a Modification Request effectively an "enhancement request" i.e. for additional functionality?  If something is broken, it should be fixed.  As soon as it leaves the TR queue (as an MR) there's no customer visability of what is happening and so you may be waiting a while ...  I have had a number of these sort of things in the past and generally unless I can convince support it should be a TR and development need to cut a patch for it, there's no timely resolution to the problem.

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